Customer Services

Frequently Asked Questions

Yes, the carrycot is certified for overnight sleeping. We would recommend that the hood, apron and bumper bar are removed and the ventilation panels are open when being used for overnight sleeping.
The Ark is a full travel system so not only is it possible to switch between a car seat, carrycot and seat function, the seat can be parent-facing or world-facing, according to your child’s needs.
The Ark travel adapters are currently compatible with the Maxi Cosi car seat range. Please ensure that your car seat is securely attached. Please don’t leave your little rider unattended at any time. I-Size BeSafe iZi Go Modular X1, Cosatto Dock, Cybex Aton M i-Size, Joie i-Gemm, Maxi-Cosi Pebble, Maxi-Cosi Tinca, Maxi-Cosi Marble, Maxi-Cosi Coral and Nuna Pipa Icon. Group 0+, BeSafe iZi Go X1, Cybex Aton M, Maxi-Cosi Cabriofix, Nuna Pipa Lite

Need some more help?

Ark is dedicated to ensuring you love your Travel system as much as we do. So if you need to speak to a person, chat online, send us an email and get questions answered, we’re here for you.